Child Support Agent II Customer Service & Call Center - Carthage, NC at Geebo

Child Support Agent II

Moore County Government Moore County Government Carthage, NC Carthage, NC Full-time Full-time $44,546 - $56,584 a year $44,546 - $56,584 a year 10 days ago 10 days ago 10 days ago ESSENTIAL JOB DUTIES:
Performs difficult professional work involving intake, location, establishment of paternity, enforcement of child support orders, determining location of non-custodial parents, testifying in court, maintaining records and files, and preparing reports; does related work as required.
Work is performed under the general supervision of the Child Support Supervisor and the Child Support Director.
KNOWLEDGE AND SKILL REQUIREMENTS:
o Thorough knowledge of child support programs and procedures o Thorough knowledge of the principles and practices of public social service organizations o Ability to learn the forms and program procedures o Ability to establish and maintain effective working relationships with clients, associates, legal and court professionals, and the general public o Skill in the art of negotiations o Ability to analyze facts and exercise sound judgment in arriving at conclusions o Ability to communicate complex ideas effectively, orally and in writing o Ability to prepare clear and concise reports EDUCATION AND EXPERIENCE REQUIREMENTS:
o High School Diploma or equivalent from an appropriately accredited institution and three (3) years of experience in investigative, judiciary, eligibility, or legal work OR o Associate Degree from an appropriately accredited institution in Business Administration, Human Services, Law Enforcement, or closely related field and two (2) years of experience in investigative, judiciary, eligibility, or legal work OR o Bachelor's Degree from an appropriately accredited institution and six (6) months of experience in investigative, judiciary, eligibility, or legal work TO APPLY Please submit your application online at www.
moorecountync.
gov Job Type:
Full-time Pay:
$44,546.
00 - $56,584.
00 per year
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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